Glass and window shop

The situation

You run a local glass, mirror and shower door shop. There is a computer at the front counter that anyone might use, quotes and invoices go out by email, and the accounting software lives on a small server in the back. Your crews work from phones and send photos, measurements and job updates from the field.

What usually goes wrong

Shops like yours are rarely attacked for who they are. They are attacked because quotes, invoices and payments move by email and nobody is watching.

• A fake supplier invoice, or a real supplier’s email with new bank details, arrives in the middle of a busy week.
• A phishing email lands on the shared front counter computer, and one click steals a sign-in.
• Ransomware locks the files on that shared computer, or reaches the machine that holds your books.
• A crew member’s account for the business email is stolen, and the thief starts sending quotes with new payment details.
• Someone who left the shop still has a working account.

What we set up

The front counter computer and your office computers get security software that our security team watches around the clock. If something dangerous shows up, the team can contain it, for example by isolating the computer so the problem does not spread. Web filtering blocks known malicious and phishing sites, and patching keeps the software up to date.

If your business email runs on Google Workspace or Microsoft 365, we watch for account takeover, such as suspicious sign-ins and hidden inbox rules, and respond by disabling access or ending sessions. A second layer of email security looks for impersonation and malware, and security awareness training helps your people spot a fake invoice.

Be clear about the edges. We don’t install anything on your crews’ phones, so the phones themselves are not protected, but we still watch sign-ins to your business account made from them. Servers are not part of standard computer protection unless your agreement lists them, so we plan the accounting server with you on the free call. Network and firewall log monitoring and device backup are available as add-ons.

What it looks like day to day

At the counter, nothing changes. Updates happen on a schedule, and the software stays quiet. Each month you get a plain-language report, and each year we go over it with you.

When an invoice looks odd, call or email us before paying it. If something gets through, a real person helps you work through it and can connect to a computer with your permission. We tell you right after we act on a threat.

We are built to reduce your risk and stop threats early. No service can promise to stop every attack.